Sanghamitra Bose is the Vice President of Traveler Care for Asia Pacific at American Express Global Business Travel. With 20 years at the company, she's a seasoned leader in Business Travel, Payments, and Hospitality. Sanghamitra oversees 1400+ professionals, enhancing customer experience and global client management. Her past roles include VP and General Manager for Singapore, Hong Kong, and Thailand. An MBA and Mathematics Honors graduate, she's recognized for her leadership with the Kim Vismale Global Leadership Excellence Award. A Diversity, Equity, & Inclusion advocate, she also champions sustainability and has published a book of short stories.